Monday, August 27, 2007

Glotzbach.com goes green

Not carbon neutral style green, but new color scheme green :-)

We're also experimenting with some changes on the server-side to make future changes easier, so please pardon the occasional technical glitch while we figure things out. And let us know if you like the new look. We will continue to refine as well as restore other functions like search on the site.

Thanks,
the Management

Saturday, August 18, 2007

Moooo.

Reese must have read somewhere that once you hit the big O-N-E you need to start performing. In the last three days she's learned to moo (it sounds like a moo to me, but that may be a mom thing) when you ask about cows and "raaaahhhrrr" when you ask about tigers. She'd been saying "bye" and "ma ma" and "da da" but now she's trying to mimic words we say - or at least the first syllable, and her emphasis is on copying your pitch. Her latest is an exact replica of Alex's two and a half year old, "NNNNNNnnnnnnnnOOOOO!!!!" which I find annoying in the 2.5 year old. I certainly don't like my happy little one year old, crawling rapidly across the floor with a big smile on her face saying, "nnnnnnnnnnoooooo!" with Alex's nasty-toddler tone. Guess I'd better get used to that! Reese is standing now for seconds at a time - balancing as long as you don't remind her she's not holding anything. And I treasure this age in which her greatest joy is sharing something so that she can hear you exclaim "thank YOU!!!". She is most generous with food. If she runs out of food on her tray, she pulls something out of her mouth and offers it with delight. I am so proud of her generosity that more often than not I just eat it. The things parents will eat!



Reese's first birthday was last Saturday - and we tortured her with an 8 hour flight on Southwest to New Hampshire. Both girls did great. We had a fantastic time with Honey and Papa - most cherished was the time on the trampoline. Honey and Papa are on their way to a new home in Utah now - a big deal leaving friends and a house after 25 years in New Boston! The second weekend we spent at Uncle Robbie's wedding in Ogunquit, Maine. We're so excited to have Jaime join the family! The wedding was gorgeous - the location and weather was perfect - and we danced the day away during the reception. If size of smile is any indication, you can tell I was having a good time there with the girls.



Mobile Phone Blues...

This blog / site is usually all about happy things - family, friends, cute pictures of our girls, videos and the like. However, today I'm compelled to post something of a sadder, more frustrated note. As many of you know, I took the iPhone plunge. Not on day 1, but on day 2 mind you. I don't like to be bleeding edge, I think of myself as a fast follower ;-)

Well, not knowing if I would like it or if it would be a suitable replacement for my blackberry, I decided to keep my old cell phone number on my blackberry, and just get a new one with my iPhone. I was assured by multiple people, websites, and the AT&T folks that I could, at a later time, just port my old number over to my iPhone if I so choose.



You can probably guess what's coming... after a few hours on the phone with AT&T, and speaking to 5 or 6 different people, they now claim this is an impossible feat. In the grand scheme of things, this clearly isn't that big of a deal. Its not like anyone is dying. Oh, except for the last material tie I had to Austin, where I spent 7 great years, met most of my wonderful friends, and met my wife. But other than that, its just a phone number.

I'll be updating everyone via email and plaxo with the new number. No big surprise, it will be a 415 number. So, farewell Austin, its been a good ride. I'm a full fledged Californian now.

As an aside, most everyone at AT&T was very nice about the whole thing. In fact, the last woman I talked to apologized about 6 times for the fact that I had been through so much and that they couldn't do what I wanted. So AT&T, a few words of advice:
  • Educate all your support staff... especially the front-liners. If they hadn't told me I could do this in the first place, I wouldn't be all that upset.
  • Make the technology work. The mobile phone industry is a mess. Its ripe for someone to come in and just make it "work", and whomever does that (Google?) will indeed win. Users are getting more and more frustrated, and we all know users are always right.
  • Keep up the smiling service. The one thing thats keeping me from being really irate about this whole thing is the nice folks on the other end of the phone. The multiple levels of incompetence is a downer (see point #1) but the people were all very nice.